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At Aprendey, we don't focus on programs, initiatives, or flavor-of-the-month strategies.

We think a bit differently.

 

We focus on people to harness the power of elevated excellence.

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People are your most valuable asset. Their ability to deliver emotionally engaging and repeatable customer service experiences that generate positive personal recommendations is your only true competitive advantage.

 

Rivals may simulate what you sell, copy your cost, or mimic your marketing. But, no matter how much a challenger imitates your ideas, they can never reproduce the relationships of consistent customers with your engaged employees. Focusing on your people is not just an organizational imperative. It’s the right thing to do.

Services

SERVICES

Let's work together to take your business to the next level

Onboarding

Learn how to design an effective onboarding process that prepares employees to support your organization's mission, vision, and values.

Culture

Create a culture of elevated excellence - one that intentionally improves the mental, social, and vocational health of employees.

Attrition

Reduce attrition rates by encouraging open communication and accountability to inspire engagement and improve collaboration.

Growth

Drive business growth through improved customer experiences delivered by employees who love what they do and thrive on client success.

STATISTICS

25

Years of Experience

1M

Clients Served

2,000

Employees Developed

$10M

Revenue Growth

About

ABOUT

Jesse B Good

Jesse B Good helps organizations leverage customer experience marketing to multiply loyal customer relationships. With 20+ years leading front-line service teams and building CX programs, he has facilitated more than one million customer service experiences (and counting). As a CX speaker, service trainer, and business coach, Jesse has helped businesses earn millions of dollars in additional revenue by improving retention, increasing customer spending, and multiplying personal recommendations (the best ‘PR’ you can receive).

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CUSTOMER EXPERIENCE MARKETING (CXM)

When optimized, Customer Experience Marketing (CXM) is the most powerful attraction, sales, and retention engine for your organization.

Clients who implement the CXM operating system report consistently earning MORE...

MORE CLIENTS - growth over 30%

MORE LOYALTY - client life-span increase of 50%

MORE SPEND - twice as much per transaction

MORE FREQUENCY - as much as five times more often

MORE VALUE - price increases by as much as 40%

MORE REFERRALS - 50 times the impact of traditional advertising

MORE PROFIT - six-fold ROI on marketing dollars

Testimonials

TESTIMONIALS

"Aprendy helped us improve repeat business, create loyal customers, and grow profits. Our location set a company-wide record for annual revenue."

Tyler Dabbling

General Manager

FatCats Entertainment

Clients

OUR HAPPY CLIENTS

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Contact

CONTACT

Let’s Work Together

Billings, MT

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